MBA Corner ( Best 250+ ) Business Communication MCQ by Mr. DJ 02/02/2022 Business Communication MCQ Table of Contents Business Communication MCQBusiness Communication MCQ1. Communication is derived from a Latin word “Communis” which means2. Communication starts with:3. The number of key elements in the communication process is :4. The two broad areas of communication are:5. Which of the following are examples of oral communication?6. Which of the following are examples of written communication?7. All the following are external stakeholders of an organization, except:8. Functional coordination is one important reason for communicating with:9. Communication with superiors involves:10. Listening has been identified as one of the “seven habits of highly effective people” by :Business Communication MCQBusiness Communication MCQ11. The most basic type of listening is known as:12. Another name for dialogic listening is:13. Readability is determined mainly by:14. One broad principle of general writing is :15. Writing style can be improved through use of :16. All the following are advantages of oral communication, except :17. Teleconferencing is not suitable for :18. One advantage of telephone communication is :19. Reading refers to which element of the communication process?20. Reading for information about what is happening within your organization is called :Business Communication MCQBusiness Communication MCQ21. Reading may be described by all the following, except:22. The most challenging type of meeting is :23. All the following are characteristics of meetings, except:24. A meeting called to discuss arrangements for a specific event is called:25. The word “memo” is a short form for :26. Memo is derived from a Latin word which means :27. One characteristic of a memo is :28. All the following types of information can be posted on the intranet, except:29. One advantage of the intranet is :30. One disadvantage of the intranet is :Business Communication MCQBusiness Communication MCQ31. All the following are principles of business letter writing, except:32. Which of the following is not a compulsory part of a business letter?33. A press release is better known today as :34. One advantage of a news release is :35. Which of the following does not describe a report?36. The quality of a report is determined mainly by:37. A resume summarizes the following:38. Which of the following is characteristic of a chronological resume?39. The main purpose of a group Answer: – is to measure :40. The primary role of a moderator is to:Business Communication MCQBusiness Communication MCQ41. Arriving ahead of time for a meeting is an example of :42. The message sent is not always the same as the meaning attached to the message. This is because of the:43. The term “cardiac orifice” is an example of:44. Wrong decoding means:45. If you are the Advertising Manager of a company, your peers would include:46. The purpose of public relations is:47. Passive listening means:48. Which of the following is not an indication of active listening?49. The words “cognizant” and “aware” m ean the same thing. Using “cognizant” instead of “aware” is an example of :50. Simple words should be used for all the following reasons, except:Business Communication MCQBusiness Communication MCQ51. An impromptu speech means:52. Reading the lines of a written text means:53. “ A meeting without an agenda is like a ship without a destination.” This means that the meeting :54. A memo is known as an inter office memo because :55. An intranet differs from an extranet in the following way :56. Consideration in a business letter means:57. A news release is more credible than advertising because:58. Objectivity in a business report means the following:59. The resume should be written before the job application letter because:60. A GD is highly structured because:Business Communication MCQBusiness Communication MCQ61. Which of the following indicates the correct sequence of the elements of communication in the communication process?62. “Communication is a process involving the selection, production and transmission of signs in such a way as to help a receiver perceive a meaning similar to that in the mind of the communicator.” This definition of communication was given by:63. The sender encodes the message which is decoded by the receiver according to the ——–of what has been communicated.64. Message must be designed keeping the ………….. of the audience in mind.65. ……………. must be encoded in message form, keeping the requirements of audience in mind.66. …………….. of the message is referred to as the objectives of the sender underlying the words67. Inability to read the intent behind the message is…………..68. Put concepts together before sending is————69. A set of logically and sequentially arranged utterances.70. …………… refers to mental disturbancesBusiness Communication MCQBusiness Communication MCQ71. Mental turbulence refers to:72. A perceptual zone, on the basis of which inferences are made or thought structured, is called:73. In empathetic communication, we can:74. Conciseness of message refers to:75. Errors in language, grammar or visual representation of facts take away:76. __________ is the process of exchanging messages between a sender and a receiver.77. Listening, reading, speaking and writing are all types of78. Communication barriers are;79. All of the following are examples of verbal communication EXCEPT:80. Email is a growing channel of communication. However, what percent of emails received are misunderstood?Business Communication MCQBusiness Communication MCQ81. Organizations hiring hundreds of new employees every year must adopt a more ——- towards the recruiting process.82. Screening stage, — stage and final stage are the three stages of interview process.83. An effective oral presentation process follows _____ steps.84. The keys to write a successful resume are:85. While giving an interview, be — in your salary expectations.86. Communication is a ___________87. The main objective of communication is88. The downward communication flow from89. ______ channel of communication called the grapevine.90. Examples of oral communication____Business Communication MCQBusiness Communication MCQ91. How to make audio-visual communication effective?92. Advantage of written communication93. Written communication includes94. Communication saves time in95. The most important part of the letter is96. Advantage of oral communication97. Normal salutation in chairman’s speech will be98. Internal communication is a communication between99. Telephonic conversation is a100. Envelopes containing transparent papers to show the address are calledBusiness Communication MCQBusiness Communication MCQ101. The communication cycle, the process of re translation of signals into ideas is called102. If each line in the inside address is started after leaving a small gap, it is known as103. The inside address should be written104. Reports from the subordinates to the superiors take the form of105. Pictures, slides, films fall under106. Realizing the potential of the self is part of the107. Salutation108. Messieurs109. A memo is an example for110. Gestures is an example forBusiness Communication MCQBusiness Communication MCQ111. Communication over telephone is an example for112. The term “communis” derived from ___word.113. Communication means ___information, feeling and thoughts, with others.114. Grapevine communication is associated with _____communication.115. Lateral communication is between116. Audio Visual communication combines117. Communication problems otherwise known as118. Posters fall under _______communication.119. Informal communication is otherwise known as ______ communication.120. Horizontal communication flows through _______Business Communication MCQBusiness Communication MCQ121. Face-to-face communication is a ______122. Physical Barriers to communication are ______123. ___ is the process of arriving at agreement through consultation.124. Information must be125. Effective advice_____126. All the media available can be broadly classified into _____groups.127. Audio-Visual communication is most suitable for mass___and mass_____128. _____ communication is the most popular means of transmitting message.129. On the _____ it is possible to get immediate feedback130. Which of the following is correct?Business Communication MCQBusiness Communication MCQ131. When Respected Sir is the salutation the appropriate complimentary clause is ____132. Appropriate salutation for an application is ______133. Margin to a letter is like _____134. Conciseness means _______135. Date of the letter shall be placed in the ______hand corner of a letter.136. Verification of the performance of communication is associated with______137. A group Answer: – of a real life situation with in a training environment is ____138. Bad Listeners will make ______communication139. Post script appears in a letter___140. One of the major drawbacks of the grapevine is that it may spread ____news which may sometimes prove harmful even to the employees.Business Communication MCQBusiness Communication MCQ141. The possibility of misunderstanding at any step _____142. The information the receiver gets is called ____143. ——- is the Sources of information144. Information about its products is ____information.145. A business letter serves as a record for ____-reference.146. ____ is the essential aspect of communication147. Correctness implies____148. _____Communication is unsuitable for lengthy message.149. “Communication is something so simple and difficult that we can never put it in simple words”- says___150. Listening helps to make __effective.Business Communication MCQBusiness Communication MCQ151. Communication in an organization should ideally flow____152. The official record of the proceeding of a meeting is known as ____153. The participants of a board meeting are _____154. Minutes of resolutions is only resolutions ___155. An informal report is usually in the form of a _____communication.156. List of items to be discussed and decided in a meeting is called as ____157. An Agenda prepared in connection with ____158. _____is a communication which contains the decision of the higher authority of the organization.159. A report prepared in a prescribed form and presented according to an established procedure is ____report160. ____is done by drawing a list of the items of business to be transacted at the meeting.Business Communication MCQBusiness Communication MCQ161. The minute books are the ____book of the company.162. ____and testimonials are important because they express the opinion of others the applicant’s suitability for a position.163. Organization Theory is written by _____164. A circular is a form of ____165. Dunning letters are also called ____166. In…………….. speakers’ choice of words unintentionally communicates something more than what the actual words state.167. Type of listening in which we learn to discern the difference in sounds.168. In …………. , the receiver holds preconceived notions, which shape the way a receiver decodes the sender’s message.169. …….is also referred to as critical/judgmental listening170. ————— takes place when you listen to only those things that you want to hear or to those that you interestedBusiness Communication MCQBusiness Communication MCQ171. In ……………… form of communication, a subordinate is permitted to communicate with the boss of his boss.172. ………… Involves how we arrange personal space and what we arrange in it173. ………………… is the study of body physical movements.174. It involves how we say something in different pitch, tone and voice modulation such as slow or fast.175. …………….. are our body parts especially arms, legs, hands and head convey meaning.176. Small cards that contain the important points of presentation is known as:177. Different components of the presentation that attract the attention of audience are:178. Materials distributed to the audience to supplement the contents of the presentationis:179. Which of the following is / are multipurpose presentation?180. Which of the following is /are not multipurpose presentation?Business Communication MCQBusiness Communication MCQ181. Our purpose in a ———— presentation is to convince your listeners to accept your proposal182. Our purpose in a ———- presentation is to move your audience to take your suggested action.183. We can define a presentation as an oral activity using visual electronic aids (such as LCD projectors) to discuss new ideas and information with a specific audience in an impressive and convincing manner.184. ———- presentations include talks, seminars, proposals, workshops, conferences, and meetings the presenter or presenters share their expertise, and information is exchanged.185. Evaluation Parameters of Group Answer: – includes:186. ————– is a systematic oral exchange of information, views and opinions about a topic, issue, problem or situation among members of a group who share certain common objectives.187. A……………. focuses on your skills and experience, rather than on your chronological work history188. A ——— starts by listing your work history, with the most recent position listed first.189. Curriculum vitae is known as-190. ——– are used by an organisation as a means of having written records of established practices such as instructions on how to undertake specific tasks and work policies.Business Communication MCQBusiness Communication MCQ191. …………. are usually the least formal method of written communication within the workplace and will usually include various notices or information relating to welfare and safety issues;192. ————— is also known as Non-directed interview.193. Formal Interview is also known as………….194. A ———– letter should be organized like sales letter195. A ———– is also known as a ’cover letter’196. ———— is a document sent with your resume to provide additional information on your skills and experience.197. A synopsis of the most relevant professional experiences you have for the particular job for which you are applying.198. A summary of your educational and academic backgrounds as well as teaching and research experience, publications, presentations, awards, honours and affiliations.199. ———— is an assigned communication for a purpose and for specific receiver or reader.200. Business Letters that please the receiver are calledBusiness Communication MCQBusiness Communication MCQ201. The business letter that neither please nor displease the receiver, but are received with interest are known as202. For analysing readability of a communication, …………….. is calculated203. The purpose of a ————– is to help the management identify the reasons underlying a situation that management already know.204. Which of the following is /are element of body of a business report?205. Which of the following is not an element of front matters of business report?206. Which of the following is not an element of back matters of business report?207. Which of the following is not a basic part of report?208. Which of the following is a basic part of report?209. ———— indicates the hierarchy of topics and their sequences.210. A———— includes rules for forming compound words, abbreviating technical terms, and writing unusual or difficult wordsBusiness Communication MCQBusiness Communication MCQ211. Which is NOT one of the three purposes for giving oral presentations?212. Which of the following is an informative presentation?213. A presentation designed to entertain and validate the audience is a(n)214. All of the following would be examples of persuasive presentations EXCEPT215. Which of the following purposes of an oral presentation is specific in nature?216. An oral message is preferable to a written one when one of the goals is to217. The speaker presents questions or issues that both speaker and audience have agreed on in advance. This is characteristic of a(n)218. Good strategies for planning oral presentations include all of the following EXCEPT219. How many points should you limit yourself to in a typical presentation?220. Which of the following does NOT involve communicating in the workplace?Business Communication MCQBusiness Communication MCQ221. Which of the following is an example of nonverbal communication?222. Effective business communication223. Which of the following is an example of an internal document?224. Which of the following is an external audience of an organization?225. Organizations expect writing to be professional and free from typographical and grammatical errors, so it makes sense to226. Writing skills for professionals in the workplace227. When writing is not as good as it could be, you and your organization pay the price in all of the following EXCEPT:228. The primary purpose of a document that is written to convince readers to change their opinions is to229. Which of the following is NOT an important aspect of working in teams?230. Information overload Business Communication MCQ 221. Which of the following is an example of nonverbal communication? A. an online blog where employees in different cities can share ideas B. a company logo designed to project the organization’s image C. an e-mail message reminding employees of an upcoming staff meeting D. a phone call from an attorney to a client 222. Effective business communication A. decreases the number of positive responses to requests on the first try. B. increases reading time. C. increases the time that it takes disagreements to surface. D. builds a positive image of your organization. 223. Which of the following is an example of an internal document? A. a performance appraisal of an employee after his first six months on the job B. a corporation’s annual report released at the end of the year C. a claims adjustment letter that grants a refund to a customer for a faulty product D. a price quote for the purchase of new computers 224. Which of the following is an external audience of an organization? A. peers B. superiors C. subordinates D. stockholders 225. Organizations expect writing to be professional and free from typographical and grammatical errors, so it makes sense to A. rely exclusively on spell check software programs. B. depend on secretaries to do all of your writing. C. edit and proofread your written documents carefully and more than once. D. have documents sent out to a professional printer to have copies made 226. Writing skills for professionals in the workplace A. are rarely used because the internet has significantly reduced the need to write B. are not required because secretaries do most of the writing for professionals. C. are not necessary since form letters and pre-designed templates are now available. D. are a key job requirement that is frequently listed in professional job descriptions. 227. When writing is not as good as it could be, you and your organization pay the price in all of the following EXCEPT: A. ineffective results B. reduced workload C. wasted time D. lost goodwill 228. The primary purpose of a document that is written to convince readers to change their opinions is to A. answer a question B. building goodwill C. persuade D. inform 229. Which of the following is NOT an important aspect of working in teams? A. drawing on each team member’s strengths B. resolving conflicts constructively C. cooperating with others D. assigning your work to others 230. Information overload A. keeps people well informed and up to date B. forces people to be selective about the messages they open and read. C. is a primary purpose of informative and positive messages. D. ensures that people get all the important information that they need
