Consumer Protection Act MCQs With Answers
Question 31.
In case an aggrieved consumer is not satisfied with the decision of the State Commission, he can make a further appeal in
(a) National Commission
(b) District Forum
(c) Supreme Court of India
(d) All of the above
Question 32.
Which of the following types of cases are filed in the State Commission?
(a) When the value of the goods or services in question, along with the compensation claimed, exceeds ₹20 lakhs but does not exceed ₹1 crore.
(b) When the value of the goods or services in question, along with the compensation claimed, exceeds ₹20 lakhs but does not exceed ₹2 crore.
(c) When the value of the goods or services in question, along with the compensation claimed, exceeds ₹40 lakhs but does not exceed ₹1 crore.
(d) None of the above
Question 33.
Identify the responsibility of consumers being highlighted in the picture given below.
(a) Be honest in your dealings
(b) Learn about the risks associated with products and services
(c) Assert yourself to ensure that you get a fair deal
(d) Respect the environment.
Question 34.
Identify the right of consumers being promoted in the given picture.
(a) Right to seek redressal
(b) Right to consumer education
(c) Right to information
(d) Right to be heard
Question 35.
Identify the right of consumers being exhibited in the picture on your right.
Business Studies MCQs for Class 12 with Answers Chapter 12 Consumer Protection 2
(a) Right to choose
(b) Right to be heard
(c) Right to seek redressal
(d) Right to consumer education
Question 36.
Naina, her husband and her two minor daughters were travelling from Mumbai to Delhi, availing a company’s flight services in 2018. The airlines had issued boarding passes to all of them. Naina claimed in her plea that the airlines left all her family at the Mumbai Airport without informing them, despite their being in the airport premises. The family had to stay in a hotel and purchase new tickets the next day. The State Consumer Disputes Redressal Commission (SCDRC). on hearing the plea, asked an airline company to pay ₹50,000 to Naina and her family. Identify the right of consumers being exercised in the given case.
(a) Right to safety
(b) Right to be heard
(c) Right to seek redressal
(d) Right to consumer education
True or False
State with reasons whether the following statements are True or False.